Terms & Conditions

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TERMS & CONDITIONS – DebbieCVASupport

Last updated: 2/11/2025

1. Introduction

These Terms & Conditions govern the use of services provided by DebbieCVASupport (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to these Terms.

2. Services

We provide virtual assistant services which may include but are not limited to:

- Administrative support

- Business support tasks

- Customer services

- Other services as agreed

A full scope of work will be outlined in writing prior to the start of service.

3. Client Responsibilities

Clients agree to:

- Provide accurate and complete information

- Communicate in a timely manner

- Provide necessary access to systems/logins where required

4. Fees & Payment

- Standard invoice payment terms are 14 days from invoice date.

- Retainer payments must be made in advance unless otherwise agreed.

- If full payment is not received on time, we reserve the right to pause work.

5. Cancellations

- Cancellation of ongoing services requires 7 days’ written notice.

- Any prepaid retainers or packages are non-refundable.

6. Confidentiality

We maintain strict confidentiality of all information shared by clients.

7. Data Protection

We comply with GDPR and the Data Protection Acts 1988–2018.

8. Intellectual Property

All deliverables become the property of the client upon full payment.

9. Limitation of Liability

We are not liable for indirect or consequential losses. Our total liability will not exceed the total fees paid for services.

10. Governing Law

These Terms are governed by the laws of Ireland.